The interview process was easy and enjoyable. Finally, we have eliminated all risk for you. Glassdoor users rated their interview experience at. It felt excellent to go above the call of duty that day.". The displays I have seen in your stores are fascinating, and I would love to be a part of that creative flair. The hiring process at Waitrose takes an average of 19 days when considering 1,343 user submitted interviews across all job titles. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. I have worn uniforms in three past jobs and like that they help customers identify who works for the company and display a high level of professionalism.". "Yes, I do have a question. The interviewer asks this question to see that you have strong verbal and written communication skills, which are required for all Waitrose positions. Focus on giving the exact number of days you missed work and why. I applied online. If I could express a preference, I feel that I am best with a manager who allows me autonomy while still investing time in me through mentorship and training. I like to seek out diverse ideas, opinions, and thoughts from my team to build strategies and solve problems. Perhaps another store in future. How would you deal with an angry or frustrated customer in store? When researching the company, you must have found several reasons why you want to work for them. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to work every day. Stupidly hard questions for the role - it was like I was interviewing to be CEO. Sales contests, for example, are a great way to motivate me.". I have worked in a leadership role for five years and always lead by example. ChloeO. ", "I have had great supervisors in my previous positions; however, if faced with a communication challenge like this, I would ask the supervisor how I could improve communication between us. It felt good to help, and I do not mind helping others when needed. When responding, back up why you would like your requested salary based on your skills and experience. They asked basic questions which were simple and easy to answer. (You can also mention Heston, which is a premium range of Waitrose products, inspired or created by Heston Blumenthal) 2. This is the company I see enjoying a long career with, and I am excited about this opportunity.". Glassdoor users rated their interview experience at. I did not rate myself higher because I feel everyone can improve their skills as no one is perfect.". The way you answer will show the interviewer if you are a self-starter or if you will require constant supervision. TIP #5 At the end of your Waitrose interview, you may be given the opportunity to ask the panel some questions. Which all went well. What plans do you have over the coming 5 to 10 years? What is your most important success so far? What is the interview process like at Waitrose? Good process overall. FREE 30 days access to our BESTSELLING online Interview Training Course! So I recently applied for a part time job at waitrose! Of course, you want to review the job announcement and research Waitrose beforehand so you are not asking questions that could be found during your research. Focus on giving an example of going above and beyond the typical job duties that will make you stand out from other candidates. Glassdoor users rated their interview experience at Waitrose as 81.6% positive with a difficulty rating score of 2.68 out of 5 (where 5 is the highest level of difficulty). The interviewer wants to know that you can speak clearly with others while properly documenting reports and other forms of written communication. I am also open to additional hours when I am not engaged in my college classes and coursework.". Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Was quite a while ago now. "I have solid communication skills and feel this skill is one of my greatest strengths. Everyone needs to remain respectful, and I would not hesitate to ask a customer to offer that respect in return. Your questions and answers helped me tremendously to land my first Tech job. PassYOURinterview at the first attempt! Which all went well. Retail and customer service-based roles often require diplomacy when working with the public. Describe a stressful situation at work and how you handled it? The hiring manager wants you to rate your skills from 1-10. Our Update History for Waitrose. In addition to handling change, the interviewer wants to see if you can recognize when change is required and be confident enough to present that to your organization. Discuss with the interviewer how you ensure that your customers receive the best service from you. Assure the interviewer that you can be trusted while describing what your most recent employer would say about your character and integrity. They did not have a store in the area where I moved, so I could not transfer. Using the posted salary range will help you determine what salary range you would expect if hired for the position. Customer service is vital to a company's success. Let the interviewer know that you have the creative skills necessary for their merchandising and displays. After this discusses hours I was available to work and when I could start. TIP #4 In respect of TIP#3 above, when answering these types of behavioural interview questions, we recommend you make good use of the STAR interview technique. The hiring manager will contact your previous employer for a reference. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. The customer will be required to give an explanation as to the reason they would like a refund and replacement, and if appropriate, one will be given. ", "I have been in an unofficial leadership role for the past three years. Most companies have policies in place for handling rude or aggressive customers. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. "Whenever I have had a supervisor who does not properly communicate with me, I try to learn their communication style and emulate it. Tasks required are mainly focused on show how you can organize stuff. ", "I do not require performance incentives to do a great job. "I am happy to work a flexible schedule and overtime as needed. Tell me what you know about the Waitrose supermarket brand in respect of our core values and ethos? Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. First is the psychometric tests followed by a group interview and then a solo interview. "Yes, I have worn a uniform for work at restaurant XYZ and when I was a retail manager for company ABC. "I describe my leadership style as collaborative. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. I do not prefer close supervision as I am confident in my skills once I learn something new. If the interviewer deems your absence from work an excused and unavoidable reason to miss work, it will likely not be an issue. Answer dates might appear two to three weeks before they were published. They asked basic questions which were simple and easy to answer. Discuss with the interviewer why you want to make a change and how this particular role fits well with the changes you seek. Performance incentives can be very motivating. Thereafter, its just 27+vat per month. Full Suggested Answer & Detailed Response, Question 10, GET ALL 12 QUESTIONS AND UNIQUE ANSWERS TO THE WAITROSE INTERVIEW, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, Avoid speaking poorly of any previous managers or organizations. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. Glassdoor users rated their interview experience at. Most retail positions require a wide range of hours, including evenings, weekends, holidays, overtime, and split shifts. ", "I hope never to be late! Tell me about a time you worked in a team. You can find out more about which cookies we are using or switch them off in settings. I believe a management role with Waitrose would be a great next step in my career.". Felt like a formality rather than a real test of an interview. I like to inspire employees to strive beyond the required expectations to work hard toward a shared vision and create meaningful change. Super nice interviewer and easy questions. Very laid-back, almost forgot I was in an interview. I applied online. "I have worked in retail for the past eight years. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It is also good to have copies for the interviewer if they would like a copy for their file. Thank you for asking. In my current position, the hours are great, my coworkers are nice, and I receive fair compensation.". I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. Company Information. There were scenario based questions but with lots of others stemming off them. After describing what you have learned, explain why Waitrose stands out more than other companies. Contact us here. Before your interview, you must review the company's job description to give yourself a keen understanding of the qualities they desire in their successful candidate. I do my best always to be available and present when expected.". Interview Questions. Expert responses that you can use during your interview. Still not convinced? Focus on describing the attributes that make you a great employee and how they will benefit Waitrose if hired. If you are a college student or have another outside obligation that will hinder you from working a specific day, let the interviewer know during your interview. You must also feel as though this is a good fit for you. If you respond that you rely on your managers to keep you motivated, the hiring manager may feel you lack the drive to succeed and do a good job. Can you give an example of where you showed leadership? Retail environments are competitive, and a business can go down with one honest mistake and poor review. You want to earn a decent salary but do not want to respond in a way that will talk you out of a job. The interview lasted for around 20 minutes and I was asked around five questions, asking about times I'd worked within a team and about what determines good customer service. I believe this will help my confidence grow and my sales skills as well.". ", "I am very committed to my employer and am only absent in events of sickness or the odd family emergency. Interview questions and answer examples and any other content may be used else where on the site. Q8. I consider myself to be a team player and always help when I can. You will stand out as a stronger candidate if you reply that you motivate yourself at work. I work very hard to ensure I speak to everyone in terms they can understand. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview. Full Suggested Answer & Detailed Response, Question 9, "I have researched Waitrose a great deal and am very happy with the positive reviews I came across online. I know how to deliver amazing customer service, have excellent interpersonal skills, and have been the top cashier for the past six months in my current role. I feel that having a satisfied customer is most important, and sometimes refusing a return is not worth the bad word of mouth or risk of negative online reviews. I think I have enough experience in retail to understand what attracts customers and prompts them to purchase. Waitrose interview details in Ipswich: 11 interview questions and 7 interview reviews posted anonymously by Waitrose interview candidates. Very detailed o line application process. It will not look good for you if you say nothing will show up during your reference check and something does. All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. Easiest Most Difficult Interviews at Waitrose Experience Positive 82% Negative 5% Neutral 13% Getting an Interview Applied online 96% In Person 2% Recruiter 0% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (382) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) If you have never created a display, that is fine. Prior to attending your Waitrose interview, we strongly advise you learn a little bit about the brand, their history and also why specifically you want to work for them as opposed to the many other supermarket chains within your area. "There is no reason why you should not hire me. Rest assured, I am reliable and always come to work on time. The interview process was easy and enjoyable. Interviews at Waitrose Experience Positive 78% Negative 7% Neutral 15% Getting an Interview Applied online 95% In Person 2% Recruitment Agency 1% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (381) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) Positive Experience. 11 years ago. Waitrose is the one of the biggest Supermarket company in the UK. "I am best motivated through the occasional words of praise and recognition for a job well done. 4 answers . Full Suggested Answer & Detailed Response. I applied online. ", "I think uniforms are a great way to provide a feeling of unity in the workplace. Then once got through that stage. My most challenging position was with Company ABC. Super nice interviewer and easy questions. The interviewer would like to know how you would respond if your coworker did not show up for their shift and you were asked to cover. I am excited to bring these qualities to this position with Waitrose.". This question determines if you can function well in a competitive environment. Really welcoming and straightforward, the interviewer was friendly. Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. The interviewer wants to hear that you can work in different types of situations but that you do not need close supervision. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. Full Suggested Answer & Detailed Response, Question 5, ", "Thank you for asking. Was quite a while ago now, Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. Went for interview and we as given a written test of how you would sell to certain people then asked 3 questions which I thought were completely over the . Tell the interviewer you would be a great employee, and confidently share that there is no reason not to hire you. Glassdoor users rated their interview experience at Waitrose as 78.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). No pressure at all. Waitrose is the supermarket division of the John Lewis Partnership. My dad got rear-ended one time when driving me to school. Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for Waitrose, or if they have any hesitancy about hiring you. Some staff complained that they didn't have their work schedule yet. They will think that it is respectful and it shows you have good manners. ", "I hope to gain stronger skills in communication and customer service. TIP #2 During your Waitrose interview, we advise that you focus on demonstrating the core qualities and attributes of customer service, working hard under pressure, strong attention to detail, resolving customer complaints and queries, being a positive team player, having a flexible approach to work and also going above and beyond what is required for customers when needed. ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! Rather than going to my manager with the complaint, I offered to take on some of her workload so she would have the time to complete the schedule. However, small perks are always nice to have!". Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview. This video. Focus on being honest in your response. ", "In the past, I have worked best with managers who are strong mentors but also offer autonomy when it comes to the tasks they know I am well versed in.". Being flexible in your schedule is valuable as a retail-based employee. I have worked in retail for five years and have worked independently and with other team members, depending on where I worked. Share with the interviewer how you would like to be recognized for your hard work. I would love to work for a company with such a great reputation and ethical business practices. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". I ended up winning 7 of the 12 contests! Waitrose's core values are mentioned on its website and mentioned here: 'As co-owners we all have a share in the business and a shared commitment to go above and beyond for each other and our customers. However, with a small amount of preparation you can ace the Waitrose Interview. The questions were easy to answer on the spot and required little to no preparation. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Thank you so much for this, extremely helpful! The interviewer would like to know if anything negative will appear in your reference check to determine if they want to move forward in the hiring process. Be sure to end your response on a positive note and tell the interviewer how you are excited to have the opportunity to interview for the position with their company. I feel that my retail marketing education, as well as the fact that I am bilingual, makes me the best candidate for this role.". Despite being competitive, we have a great work environment where we help each other when someone is struggling to meet their quota. Be sure to highlight your favorite and most challenging positions. If you take the bus or ride a bike, that works too! I want to learn the fundamentals of sales and become comfortable with both sides of the business. ", "The part of the job that excites me the most is working with customers. I always try to be at least 10 minutes early for my shift. You may have a portfolio or even photos on your phone to share. Candidates applying for Shop-floor Assistant (Christmas Temp) had the quickest hiring process (on average 1 day), whereas Graduate Trainee roles had the slowest hiring process (on average 150 days). It is a subsidiary of John Lewis Partnership. Waitrose offers a collaborative environment where ideas are shared, and all employees are encouraged to help the company succeed. Many people like recognition in some way for their accomplishments in the workplace, while others do not require public recognition. Name a time youve faced a problem and how did you overcome it? What I found during my research is how Waitrose places high standards on sustainability while reducing your impact on the environment. ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. There were scenario based questions but with lots of others stemming off them. Assure the interviewer that you are a team player and put the company's needs first. If you do not have experience working in retail, be honest with the interviewer and tell them you have not worked in retail before. ", "I dislike working in an environment that is hostile and negative. Talk to the interviewer about your interest in gaining a leadership role down the road. While the interviewer would prefer someone with experience, the question asks if you are a creative person capable of creating attractive displays. In my opinion, the Waitrose brand is synonymous with quality and outstanding customer care. After everything we have gone over in this interview, do you have any hesitancy in offering me the position? You must create your own answers, and be prepared for any interview question in any interview. Focus on reviewing Waitrose's return policy before your interview. How would you manage food temperature in the freezers/ fridges? I think that I would be the best person for this job because I have a great appreciation for what Waitrose is achieving in the retail marketplace. The hiring manager wants to see that you performed exhaustive research and can tell them about the founder, the history, partnerships, and services offered. They just asked you standard interview questions that you would know. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. ), UPDATE: I got the job offer.THANKS Richard . You want a rating of at least an 8 to show you have strong math skills. Had to do a task, too. Focus on describing the positive reasons for wearing a uniform. I have three copies of performance reviews and letters of recommendation for your file if you would like them. Employees in uniform are identifiable to customers, look professional, promote the company's brand, and show unity among the staff. I like to know that my efforts are noticed from time to time. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. ", Written by Krista Wenz on September 13th, 2022. Talk to the interviewer about a time you have handled a supervisor who does not interact with you in a way you like. I also enjoy the annual reviews because it lets me show my staff how well they are doing and how much I appreciate their work. Display to the interviewer that you can do more than the bare minimum. I am easily encouraged, and my best reward is knowing that my hard work is noticed. I just wanted to thank you so very much. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. I applied online. If you hire me for the position, you will not be disappointed in my performance. It was fast and easy, asked several questions and had a group part before. I had my interview yesterday, and I did great! From what I understand, if a customer is not happy with a product that has been bought in a Waitrose store, customers can return the item or package, along with their proof of purchase, within 35 days. ", "I am very much self-driven and self-motivated. "I have worked with many personalities and management styles with great success. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This is so helpful. Many retail-based organizations require their employees to wear a uniform. If you are lucky enough to secure an interview them then carry on reading this post. ", "This job will fit perfectly surrounding my school schedule. I would rate myself a 9 out of 10 as there is always room for improvement in any skill. If you can read and write job offer forthcoming within 24 hours. Describe a time when you managed multiple tasks all at once? I do not participate in drug use, and you can be assured that I will maintain a clean record if you hire me for this role. I applied online. Involved working through a simple task with 3 others, then going for a short one on one interview with a manager. It is best to ask at least a question or two, showing the interviewer your eagerness to learn all you can. I looked at many job postings and interviewed some carefully selected places, but you are my front-runner.
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